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Solving Common Tech Headaches
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I Lost My Phone! How to Recover Your Accounts When Your MFA Device Goes Missing
Picture this: You reach into your pocket or purse, expecting to feel the familiar, comforting rectangle of glass that essentially runs your life. Instead, your fingers grasp a crumpled tissue, a stray peppermint, and a terrifying amount of lint. Your…
Notification Overload? How to Tame Your Device Alerts While Still Catching Critical Security Warnings
You’re sitting in your favorite chair, enjoying a quiet cup of coffee. Suddenly, your phone buzzes, dings, and lights up like a pinball machine. Is it an emergency? Has your bank account been compromised? Is your grandson calling to say…
How to Use Facebook Messenger’s ‘Watch Together’ Feature Without Losing Your Mind
Imagine you get a text from your daughter. “Look at what little Timmy did!” It’s a video. You watch it, chuckle alone in your living room, and type back, “LOL.” (Which you now know means “Laugh Out Loud,” not “Lots…
Your Finger, Your Face: Unlocking the Mystery of Biometric Security for Your Devices
Imagine you’re at the grocery store checkout. You whip out your smartphone to check your digital coupon for half-priced decaf coffee. But instead of showing you the barcode, your phone abruptly demands a six-digit PIN. You type it in. Wrong.…
Wiping the Slate Clean: How to Securely Delete Your Data Before Selling or Donating Old Devices
Imagine you’re finally doing some spring cleaning. You open a desk drawer and discover a tangled ball of mystery cords, three dead AA batteries, and that old smartphone you replaced four years ago. You decide to be a good citizen…
Lock It Up! Simple Physical Security Tips for Your Laptop, Tablet, and Phone (Beyond Just a Password)
Picture this. You’re at your local coffee shop, enjoying a lukewarm latte and reading up on the latest gardening trends on your laptop. Suddenly, nature calls. You are now faced with one of modern life’s greatest dilemmas. Do you unplug…
Decoding App Permissions: What Your Apps Really Want Access To (and How to Say No)
Picture this: the power goes out, and you need to find that stash of emergency candles you bought in 1998. You download a simple “Flashlight” app on your smartphone to help you navigate the dark. But before it lets you…
The Update Dilemma: Why ‘Later’ Can Be Dangerous for Your Device’s Security (and How to Update Without Worry)
You’re sitting comfortably in your favorite chair, innocently playing a game of digital Solitaire or scrolling through photos of your grandkid’s latest soccer game. Suddenly, a notification pops onto your screen, blocking your view. It demands attention. It wants you…
Finding Your Lost Phone or Tablet: Essential Steps Before You Panic (and What to Do If It’s Gone for Good)
We’ve all done the “Panic Macarena.” It starts when you reach into your pocket or purse, and your fingers meet nothing but lint. You pat your left pocket, then your right, then your back pockets, moving with the frantic energy…
Responding to Digital Emergencies: Your Plain-English Guide to Surviving Data Breaches & Identity Theft
You’re sipping your morning coffee, minding your own business, when you get an email. It says a massive corporation—one you bought a single pair of socks from in 2014—has experienced a “data security incident.” Suddenly, your personal information is floating…
