Picture this: It is 2:00 PM. You are on the phone with your mother. She needs to see a message from her doctor about a prescription refill. The doctor’s office, in their infinite wisdom, has sent this vital health information to a “secure portal.” To enter this portal, your mother needs a usernameA usernameA username is the special name you choose when you create an account online—like for email, Facebo… More is the special name you choose when you create an account online—like for emailEmail, or electronic mail, is a digital communication tool that allows users to send and receive mes… More, Facebo… More (which she thinks is her…