Have you ever stared at your phone screen, watching a little circle spin round and round, feeling a strange mixture of hope and rage? You just want to update your solitaire game or get the latest version of WhatsApp so you can see the photos of your granddaughter’s new puppy. But the phone refuses. It says “Pending.” It says “Downloading…” but the progress bar hasn’t moved since the Carter administration. It’s a technological standoff. You…