Let’s talk about the telephone. Back in the good old days, a ringing phone meant a friend wanted to chat, or maybe someone was calling to excitedly tell you that you’d won a beautiful new set of encyclopedias. Today, answering the phone is more like playing a game of digital Russian Roulette. It could be your grandkids, or it could be a robot aggressively warning you that the warranty on your 1998 Honda Civic has…