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Solving Common Tech Headaches
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Wiping the Slate Clean: How to Securely Delete Your Data Before Selling or Donating Old Devices
Imagine you’re finally doing some spring cleaning. You open a desk drawer and discover a tangled ball of mystery cords, three dead AA batteries, and that old smartphone you replaced four years ago. You decide to be a good citizen…
Lock It Up! Simple Physical Security Tips for Your Laptop, Tablet, and Phone (Beyond Just a Password)
Picture this. You’re at your local coffee shop, enjoying a lukewarm latte and reading up on the latest gardening trends on your laptop. Suddenly, nature calls. You are now faced with one of modern life’s greatest dilemmas. Do you unplug…
Decoding App Permissions: What Your Apps Really Want Access To (and How to Say No)
The power goes out, and you go hunting for that stash of emergency candles you bought back in 1998. To find your way down the dark hallway, you download a simple “Flashlight” app… and before it will so much as…
The Update Dilemma: Why ‘Later’ Can Be Dangerous for Your Device’s Security (and How to Update Without Worry)
You’re sitting comfortably in your favorite chair, innocently playing a game of digital Solitaire or scrolling through photos of your grandkid’s latest soccer game. Suddenly, a notification pops onto your screen, blocking your view. It demands attention. It wants you…
Finding Your Lost Phone or Tablet: Essential Steps Before You Panic (and What to Do If It’s Gone for Good)
We’ve all done the “Panic Macarena.” It starts when you reach into your pocket or purse, and your fingers meet nothing but lint. You pat your left pocket, then your right, then your back pockets, moving with the frantic energy…
Responding to Digital Emergencies: Your Plain-English Guide to Surviving Data Breaches & Identity Theft
You’re sipping your morning coffee, minding your own business, when you get an email. It says a massive corporation—one you bought a single pair of socks from in 2014—has experienced a “data security incident.” Suddenly, your personal information is floating…
The Great Virtual Movie Night Rescue: Fixing Black Screens, No Sound, and Frozen Video
Picture this: You’ve popped the popcorn. You’ve poured your beverage of choice. You and your sister, who lives three states away, are finally sitting down for a virtual screening of The Help. You fire up your computer, click “share screen”…
Device Defense: Securing Your Smartphone, Tablet, and Computer
Imagine leaving your house, locking the front door, activating a state-of-the-art alarm system, and then leaving your wallet, passport, and a list of your deepest fears sitting out on the front porch. Sounds ridiculous, right? Yet, that’s exactly what many…
Taking Command of Your Digital Footprint: A No-Nonsense Guide for Seniors
Imagine walking into a hardware store, buying a single hammer, and for the next three weeks, a man in a trench coat follows you everywhere whispering, “Hey, want to buy some nails? How about a screwdriver?” You’d probably call the…
Securing Your Digital Wallet: Safe Online Banking & Shopping
Remember the good old days when protecting your money meant keeping a tight grip on your leather wallet and giving the evil eye to anyone standing too close in the checkout line? If a pickpocket wanted your hard-earned cash, they…
