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My Old Phone Doesn’t Support Passkeys! What to Do When Your Device Can’t Keep Up
You’re sitting in your favorite chair, armed with a cup of coffee and a simple mission: logging into your bank account. You carefully type in your password, squinting at the tiny keyboard on your screen. The screen shakes its digital…
The Green Padlock & Beyond: How to Vet an Online Store Before You Buy
You’re scrolling through Facebook, minding your own business and looking at photos of your neighbor’s new golden retriever, when suddenly—BAM! An ad appears for a top-of-the-line, $400 Dyson vacuum cleaner for the unbelievable price of $29. You think, “Wow, what…
Secure Payment Methods: How to Pay Online Without Handing Every Store Your Card Number
By Chris Clark, founder of Senior Tech Cafe The most secure payment methods online are a credit card, or a service that hides your card number from the store, such as PayPal, Apple Pay or Google Pay. Gift cards, wire…
Is Mobile Banking Safe? A Senior’s Guide to Banking App Security
By Chris Clark, founder of Senior Tech Cafe Is mobile banking safe? For most people, yes: a banking app on an up-to-date phone, downloaded from your bank’s official listing and locked with a passcode, fingerprint or face, is safer than…
Bank Fraud Alert Real or Scam? How to Verify It
By Chris Clark, founder of Senior Tech Cafe Bank Fraud Alert Real or Scam? How to Verify It Bank fraud alert, real or scam? There’s one answer that works every time, and it doesn’t require you to judge the message…
Child Identity Theft: How to Protect Your Grandkids When You Can’t Sign the Forms
By Chris Clark, founder of Senior Tech Cafe Child identity theft is when someone uses a child’s Social Security number to open accounts, take out loans or create a fake identity, and it can go unnoticed for years because nobody…
What to Do If Your SSN Is Compromised: You Can’t Change the Key, so Change the Locks
By Chris Clark, founder of Senior Tech Cafe If your SSN is compromised, here’s what to do: put a fraud alert on your credit, freeze it at Equifax, Experian and TransUnion, then lock the other doors a thief would use…
Fraud Alert vs. Credit Freeze: The Security Guard or the Bank Vault?
By Chris Clark, founder of Senior Tech Cafe The difference between a fraud alert vs. a credit freeze is how hard the door is shut. A fraud alert asks lenders to check it’s really you before they open new credit…
What to Do If Your Identity Is Stolen, and How to Make the Credit Bureaus Fix It
By Chris Clark, founder of Senior Tech Cafe If your identity is stolen, here’s what to do first: call the fraud department of every company where a fake account was opened, place a free fraud alert with one credit bureau,…
Biometric Authentication for Seniors: Fingerprints, Faces, and the Fine Print
Imagine staring at your smartphone, just trying to log into your bank account to check a balance. The screen aggressively demands a password. You type “Fluffy2009!” Incorrect. You try “Fluffy2009?” Still wrong. Eventually, you sigh and trigger a password reset,…
