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Fraud Alert vs. Credit Freeze: The Security Guard or the Bank Vault?
By Chris Clark, founder of Senior Tech Cafe The difference between a fraud alert vs. a credit freeze is how hard the door is shut. A fraud alert asks lenders to check it’s really you before they open new credit…
What to Do If Your Identity Is Stolen, and How to Make the Credit Bureaus Fix It
By Chris Clark, founder of Senior Tech Cafe If your identity is stolen, here’s what to do first: call the fraud department of every company where a fake account was opened, place a free fraud alert with one credit bureau,…
Biometric Authentication for Seniors: Fingerprints, Faces, and the Fine Print
Imagine staring at your smartphone, just trying to log into your bank account to check a balance. The screen aggressively demands a password. You type “Fluffy2009!” Incorrect. You try “Fluffy2009?” Still wrong. Eventually, you sigh and trigger a password reset,…
My Email Was Hacked: Step-by-Step Recovery and Securing Your Account
You pour a fresh cup of coffee, sit down at your computer, and try to log into your email to check on a message from your sister. You type in your trusty password—the one you’ve used since 2014—and hit enter.…
The Slow Leak: What to Do When Small Bits of Your Data Are Exposed (Not a Full Breach)
Remember when the most intrusive thing to happen during dinner was a neighbor dropping by unannounced to borrow a cup of sugar? Now, it’s a robotic voice named “Kevin” from the “IRS” threatening to arrest you if you don’t pay…
Using a Hardware Security Key: The Digital ‘Key to Your Castle’ for Ultra-Secure Accounts
Picture this: You’re trying to log into your bank account to make sure your latest utility bill didn’t require taking out a second mortgage. You type your password—”Fluffy1985!”—and hit enter. Then, the bank says, “We just texted a 6-digit code…
The ‘Set it and Forget It’ Trap: When to Update Your Authentication Settings (and Why)
Remember when you first set up your email password back in 2012? You probably typed in something like “Fluffy123!” and patted yourself on the back for outsmarting the internet hackers. You locked the digital door, tossed the key in a…
Beyond SMS: The Safest Multi-Factor Authentication Options for Seniors (and Why)
Picture this: You finally manage to remember your bank password. It’s a magnificent creation involving your first pet’s name, the year you bought your house, and a random exclamation point just to keep the hackers guessing. You type it in,…
Managing Passwords for Loved Ones With a Family Password Manager
By Chris Clark, founder of Senior Tech Cafe A password manager for family use lets you and an aging parent share the logins you both need, like the electric company or the pharmacy, while each of you keeps a private…
I Lost My Phone! How to Recover Your Accounts When Your MFA Device Goes Missing
Picture this: You reach into your pocket or purse, expecting to feel the familiar, comforting rectangle of glass that essentially runs your life. Instead, your fingers grasp a crumpled tissue, a stray peppermint, and a terrifying amount of lint. Your…
