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Solving Common Tech Headaches
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The Data Shadow: How to Find and Ask Data Brokers to Delete Your Information
Have you ever ordered a single pair of sensible walking shoes online, only to suddenly receive phone calls from people trying to sell you a walk-in bathtub, a reverse mortgage, and a timeshare in Florida? You didn’t tell anyone about…
The Digital Dust Bunnies: How to Delete Old Accounts & Data You No Longer Use
Imagine walking into your attic. There, nestled between the artificial Christmas tree and a box of VHS tapes you haven’t watched since 1998, is a blinking computer terminal holding your credit card number. You don’t remember putting it there. You…
Who’s Tracking You? Decoding Location Services on Your Phone & Tablet
Imagine you go to the grocery store to buy prunes. You haven’t told a single soul about this thrilling errand. Suddenly, your phone buzzes with a digital coupon for digestive yogurt. How did it know? Unless your smartphone is clairvoyant,…
Taming the Algorithms: A Senior’s Guide to Opting Out of Personalized Ads on Google & Facebook
Imagine you’re standing in your kitchen, casually mentioning to your spouse that your lower back has been acting up and maybe you should look into a new mattress. Two hours later, you log onto Facebook to see pictures of your…
My Old Phone Doesn’t Support Passkeys! What to Do When Your Device Can’t Keep Up
You’re sitting in your favorite chair, armed with a cup of coffee and a simple mission: logging into your bank account. You carefully type in your password, squinting at the tiny keyboard on your screen. The screen shakes its digital…
The Green Padlock & Beyond: How to Vet an Online Store Before You Buy
You’re scrolling through Facebook, minding your own business and looking at photos of your neighbor’s new golden retriever, when suddenly—BAM! An ad appears for a top-of-the-line, $400 Dyson vacuum cleaner for the unbelievable price of $29. You think, “Wow, what…
Beyond the Plastic: Understanding Secure Payment Options Like PayPal for Seniors
Picture this: You finally found the perfect ergonomic garden trowel online. You add it to your cart, click checkout, and then… the website asks for your credit card number. It’s a website you’ve never heard of, run by a company…
Is My Banking App Really Safe? A Senior’s Guide to Mobile Banking Security Features
You’re staring at your smartphone. Your bank is gently suggesting—which is to say, aggressively badgering you every time you log in—to download their mobile app. You hesitate. You picture yourself accidentally pressing the wrong button and instantly wiring your life…
My Bank or Credit Card Company Called: How to Tell if It’s a Real Fraud Alert or a Scam
Picture this: You’re just settling in for the evening. You’ve got a warm cup of tea, your favorite fuzzy slippers are on, and Alex Trebek’s successor is about to read the first Jeopardy! clue. Suddenly, the phone rings. “Caller ID…
Protecting Your Grandkids’ Identity: What to Do If Their Data Is Breached
Remember when the biggest threat to your grandchild’s future was swallowing a rogue Lego or giving themselves a “stylish” new haircut with safety scissors? Those were simpler times. Today, the modern grandparent has to worry about entirely invisible threats. Instead…
